Eligibility, Enrol & Make Changes

Eligibility

FBM provides a comprehensive benefits program to support eligible employees and their families. The information below outlines who can enrol in benefits and when coverage begins.

Eligibility Requirements

Category Requirement
Employee Eligibility You are eligible if you are a full-time employee working at least 30 hours per week and reside in Canada.
Waiting Period Benefits begin after 3 months of continuous employment.
Spousal Eligibility Includes your legal spouse or a common-law partner who has lived with you for at least 12 consecutive months.
Child Eligibility Includes unmarried natural, adopted, or step-children under age 21, or under age 25 if they are full-time students.
Evidence of Insurability (EOI) Required for Optional Benefits (such as Optional Life) or if you apply for coverage more than 31 days after becoming eligible.
Late Application If you apply after the eligibility window, coverage will not begin until Manulife approves your medical evidence.
Termination of Benefits Coverage generally ends at retirement, age 70, or when employment terminates, whichever occurs first.

Enrol

As a benefits eligible employee, you must enrol in benefits within 3 months of your hire date. For example, if you were hired on April 1, you will have until July 1 to complete your benefits enrollment in Dayforce.

You have the ability to enrol in your FBM benefits via your computer or mobile phone:

  1. Online via computer or mobile phone:
    • Log into your Dayforce account.
    • Click on the Benefits icon.
    • Next select Start Enrollment.
    • If needed, update your profile information. Otherwise select Start Enrollment.
  1. Phone:

Call the FBM Benefits team at (657) 822-1230, Monday through Friday from 8:00 AM to 8:00 PM EST.

If you experience any technical issues logging into Dayforce either on your computer or on the mobile app, please contact the Dayforce Support Team directly at (877) 438-1689 or by email at dfcontact@ceridian.com. The Dayforce Support team is here to assist you Monday through Friday from 8 AM to 8 PM EST.

Changes & Life Events

The choices you make when you first enrol in FBM benefits are in effect for the remainder of the plan year. Once you are enrolled in FBM benefits, you cannot make changes to your benefits unless you experience a qualifying life event during the plan year.

Examples of qualifying life events include, but are not limited to:

  • Marriage, divorce, or legal separation
  • Birth or adoption of a child
  • Your dependent spouse or children gaining or losing coverage elsewhere
  • Change in your work status that affects your benefits

 You will have 30 days from the life event date to make changes to your coverage.

Please contact the FBM benefits team directly at benefits@myfbm.com or (657) 822-1230 if you experience a qualifying life event and we will assist you.

Contacts

Your Benefits Team

benefits@myfbm.com

(657) 822-1230
Monday – Friday
8:00 AM – 8:00 PM EST

 

Dayforce Support Team

dfcontact@ceridian.com
(877) 438-1689
Monday – Friday
8:00 AM – 8:00 PM EST